Getting to know about your Customer is a good thing; who they are, what they like and don’t like gets you halfway to meeting their expectations. [Continue reading] With a persona its personal – getting to know your Customer
Actors
All the world’s a stage…and we are all actors
You don’t have to be on stage to be an actor. Actors and other film-making metaphors have become part of the world of IT and technology as well. [Continue reading] All the world’s a stage…and we are all actors